Purchases for "help & guidance" services are non-refundable. To contest this policy for a specific situational issue, contact the proprietor at kerrie@realitycheckcounseling.com. Other items purchased on this website are returnable with certain conditions. The item must be returned within 10 business days, and it must be in new condition. Refund requests for damaged merchandise will be denied. Refunds will be issued within 5 business days of the receipt of the returned item.
